At Phimphidakhunsuwong, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds, cancellations, or replacements may be requested for products and services purchased through our website.

By making a purchase from Phimphidakhunsuwong, you agree to the terms outlined below.

1. Digital Products

All antivirus products sold by Phimphidakhunsuwong are digital products, including license keys, activation codes, and downloadable software. Due to the nature of digital delivery, refunds are limited once the product has been delivered or activated.

2. Refund Eligibility

You may be eligible for a refund under the following conditions:

• The license key provided is invalid or defective

• The product delivered does not match the product purchased

• The product cannot be activated due to a technical issue caused by the license itself

In such cases, customers must contact us within the specified timeframe for assistance.

3. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• The license key has been successfully delivered and activated

• Incorrect product selection by the customer

• Change of mind after purchase

• Compatibility issues with the customer’s device or system

• Failure to follow installation or activation instructions

• Issues caused by third-party antivirus manufacturers

4. Refund Request Timeframe

All refund requests must be submitted within 7 days of purchase unless otherwise stated. Requests made after this period may not be considered.

5. Replacement Policy

In place of a refund, we may offer:

• A replacement license key

• Technical assistance to resolve activation issues

• An alternative product of equal value (subject to availability)

6. Cancellation Policy

Orders can only be canceled before the digital product or license key has been delivered. Once delivery has occurred, cancellation requests will not be accepted.

7. Refund Process

To request a refund, customers must:

• Contact our support team through our official website

• Provide order details and proof of purchase

• Clearly explain the issue encountered

Approved refunds will be processed using the original payment method. Processing times may vary depending on the payment provider.

8. Payment Gateway Fees

Any transaction or processing fees charged by payment gateways may be deducted from the refund amount where applicable.

9. Disclaimer of Affiliation

Phimphidakhunsuwong is an independent antivirus reseller and is not affiliated with, endorsed by, or sponsored by any antivirus brand unless explicitly stated. All trademarks and brand names belong to their respective owners.

10. Changes to This Refund Policy

Phimphidakhunsuwong reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

11. Contact Information

If you have any questions regarding this Refund Policy, please contact us via our website or official support channels.